Question 1

What kind of products and services do you offer?

Accepted Answer

We specialize in fine handcrafted jewelry, unique 3D-printed artwork, handmade textile crafts, software consultancy, and e-commerce enablement services.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we offer international shipping for most of our products. Shipping costs and delivery times may vary depending on your location.

Question 3

Are your jewelry pieces handmade?

Accepted Answer

Yes. Each piece is handcrafted with precision, using high-quality materials and ethical production practices.

Question 4

Can I request a custom 3D-printed figure or art piece?

Accepted Answer

Absolutely. We accept custom design requests for 3D-printed models. Just contact us with your idea and we’ll guide you through the process.

Question 5

Do you offer bulk or wholesale orders?

Accepted Answer

Yes, we welcome bulk and wholesale inquiries. Please contact us at info@hgerman.pl (info@hgerman.pl)for a personalized quote.

Question 6

How can I get a software or e-commerce consultation?

Accepted Answer

You can schedule a consultation via email. We provide tailored solutions in web development, marketplace integrations, and digital growth strategies.

Question 7

What kind of software consultancy services do you provide?

Accepted Answer

We offer end-to-end software consultancy services including:
 • Web application development (e.g., ASP.NET, .NET Core)
 • Custom integration with third-party platforms (e.g., Etsy, Amazon, eBay)
 • Database design and optimization
 • UI/UX improvement and automation workflows
Our solutions are designed to be scalable, secure, and business-focused.

Question 8

How can I contact customer support?

Accepted Answer

You can reach us at info@hgerman.pl (info@hgerman.pl)or via our contact form. We aim to respond within 24–48 business hours.

Question 9

Are your textile crafts machine-made?

Accepted Answer

No, all textile products are handmade in small batches, ensuring uniqueness and quality in every piece.

Question 10

What payment methods do you accept?

Accepted Answer

We accept major credit/debit cards, PayPal, and other secure online payment methods, depending on the checkout system used.

FAQ